Terms of Service

    §1. General Provisions

    1. The ParentMatch.pl website (hereinafter referred to as the ‘Service’) is run by realab Paweł Galerczyk, NIP: 6731844543.
    2. The Regulations define the rules for using the Service, the rights and obligations of Users and the Administrator.
    3. Each User accepts these Regulations upon registering with the Service.

    §2. Definitions

    1. User – a natural person with full legal capacity who has created an account on the Service.
    2. Administrator – the entity running and managing the Service.
    3. Profile – a collection of information and data entered by the User.
    4. Events – meetings, walks, games and other activities organized by Users via the Service.

    §3. Rules of Use and Content Moderation

    1. The Service, including the ParentMatch mobile app, is used to establish contacts between parents in Poland, exchange experiences and organize family events.
    2. Users are obliged to use the Service in a manner consistent with the law, good practice and these Regulations.
    3. The Service enforces a zero-tolerance policy towards objectionable content and abusive users. The Administrator moderates content and accounts that violate these Regulations.
    4. Every new profile is reviewed by the Administrator before gaining access to the Service. The Administrator may refuse verification or remove a profile without giving a reason.
    5. It is forbidden to:
    6. provide false data,
    7. publish offensive, vulgar, discriminatory content or content that violates the rights of third parties,
    8. harass, intimidate or stalk other Users,
    9. use the Service for commercial or marketing purposes without the Administrator’s consent,
    10. take actions that violate the security of other Users.
    11. The User bears full responsibility for the content posted on the Service and for their actions during events organized with other parents.
    12. Users may block another User (using the "Block" function) – the blocked person will disappear from search results and will no longer be able to make contact. Blocking also notifies the Administrator of a potentially inappropriate user.
    13. Users may report a profile that violates these Regulations using the "Report" function – every report is sent to the Administrator. The Administrator undertakes to review the report within 24 hours of receipt and take appropriate action, including removing content or banning the offending account.

    §4. Registration, Account and Account Deletion

    1. Registration on the Service is voluntary and free of charge.
    2. The User is obliged to provide true data and update it in the event of changes.
    3. The account is assigned to one person and cannot be transferred to other people.
    4. The Service is accessible via the website parentmatch.app and the ParentMatch mobile app (iOS/Android).
    5. Users have the right to permanently delete their account at any time – the option is available in the profile settings. Account deletion is permanent and results in the immediate removal of all personal data from the Service.
    6. The Administrator may block or delete an account in the event of a breach of the Regulations.

    §5. Liability

    1. The administrator provides the technical infrastructure of the Service, but is not responsible for:
    2. content published by Users,
    3. the course and effects of meetings and events organized by Users,
    4. damages resulting from the User’s violation of the Regulations.
    5. The Administrator reserves the right to temporarily suspend the operation of the Website for technical or security purposes.

    §6. Copyright

    1. By posting content on the Service (e.g. photos, posts), the User declares that he or she has the copyright or appropriate licenses to it.
    2. The User grants the Administrator a non-exclusive license to use this content free of charge solely for the proper functioning of the Service.

    §7. Personal Data

    1. Users’ personal data are processed in accordance with the Privacy Policy, which is an integral part of the Regulations.

    §8. Complaints and Content Reports

    1. Reports regarding objectionable content or users can be submitted directly in the app (using the "Report" function) or electronically to: [email protected].
    2. The Administrator undertakes to review content violation reports and remove objectionable content or accounts within 24 hours of receiving the report.
    3. Technical complaints regarding the operation of the Service should be submitted electronically to: [email protected]. The Administrator considers technical complaints within 14 days.

    §9. Final Provisions

    1. The Regulations are effective from the date of their publication on the Website.
    2. The Administrator reserves the right to amend the Regulations. Users will be informed about the changes at least 7 days in advance.
    3. In matters not covered by the Regulations, the provisions of Polish law shall apply.